Question:
How can I record a message for a notification?
What are the different ways to record a message?
Answer:
There are four features available to record a message for a notification.
Everbridge Recorder
Using the Everbridge recorder allows you to record a message using your computer's microphone. Follow the steps below to use the Everbridge recorder:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner. Choose the Notifications tab from the top of the page. Choose the New Notification button from the top of the page. Select the radio button for Use a voice recording. Select the radio button for Use Everbridge recorder. -
Select  to begin recording your message.
If prompted to give access to your camera and microphone, choose Allow.
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Begin speaking your message into your computer's microphone.
Your message must be less than five minutes in length.
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Select  to stop recording your message.
You may preview your recording by selecting  . If you wish to record your message again, select  and repeat steps 6 through 8.
Complete the rest of your notification as needed.
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Telephone
Follow the steps listed below to use a telephone to record a voice message:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner. Choose the Notifications tab from the top of the page. Choose the New Notification button from the top of the page. Select the radio button for Use a voice recording. Select the radio button for Use a telephone. Choose the Open recording instructions link. Follow the telephone recording instructions that display. Complete the rest of your notification as needed.
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Upload a File
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The recommended file format is 8KHz, 8bit, mono u-Law or uncompressed PCM WAV and less than 5 minutes in length. |
Follow the steps listed below to upload a file:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner. Choose the Notifications tab from the top of the page. Choose the New Notification button from the top of the page. Select the radio button for Use a voice recording. Select the radio button for Upload a file. Choose the Upload a file link. -
Select the file to upload.
The file size can not exceed 2.4 megabytes or five minutes in length. You may preview the file by selecting . If you wish to upload a different file, select and repeat steps 6 and 7.
Complete the rest of your notification as needed.
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To convert voice recordings to a compatible format, you can:
Use audio editing software like to record or convert files to u-Law or uncompressed PCM WAV format Consult with your internal IT department for approved conversion software Record the message directly within the Everbridge notification system using its built-in recording feature
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Text to Speech
The text of a notification is converted into an audio message automatically so phone paths will be able to receive the message, even if a voice recording is not used.
Follow the steps listed below to convert text to voice:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner. Choose the Notifications tab from the top of the page. Choose the New Notification button from the top of the page. -
Create the notification as needed. The Text-to-speech radio button is selected by default.
Select  to preview the text-to-speech message.
Choose Send.
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