Question:

Are notification template IDs required when launching a notification by phone?

Answer:

Yes. A notification template ID is a required numerical identifier which allows for specific selection when a notification is launched by phone. Find the template ID for notification templates by following the steps below:

1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
2. Click on the Notifcations tab.
3. Click on the Notification Templates sub-tab.
4. Click on the pencil icon next to the desired notification template.
5. Scroll to the bottom of the template and take note of the numerical value in the Template ID text box.
   1. If no Template ID exists, enter a numerical value to identify the template.
   2. Click Save.