Topic:
How to publish Everbridge notifications to Facebook and Twitter accounts.
Description:
To publish notifications to a Facebook or Twitter account, the account must be linked to the organization. Follow the steps below:
NOTE: If posting to Facebook, be sure to link Everbridge to at least one Facebook Fan page. For more information on Facebook Fan pages, see https://sproutsocial.com/insights/facebook-fan-page/ . Everbridge can only post to the walls of the Pages to which it is linked. If no Pages are linked (or linked but not selected), no post will occur. |
To publish a notification to a social media account, follow the steps listed below:
- Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
- Click on the Notifications tab from the top of the page.
- Click the New Notification button from the upper left.
- Create the notification as desired, and from the Publishing Options pane, select the checkbox for Social Media.
- Click the Attach Files link (under the Message section) to add an image to the post.
- Select the desired accounts from the Select Account(s) dropdowns.
- Check the checkbox for Link tweet to a web page to provide followers a direct link to a publicly accessible web page that contains the entirety of the notification (title, body, Rich Text Formatting, and attachments). Linking to a web page is helpful for longer messages, as Twitter messages (tweets) only support 280 characters.
- If files are attached in the Message section, then under Include an image, select the radio button(s) for the uploaded image(s) to add to the post.
- Complete and click Send.
Article Feedback
Please sign in to leave a comment.