Problem
When logging in to the Everbridge Manager Portal, Visual Command Center (VCC), or any service ending with *.everbridge.net, the following error occurs:
Your login attempt was not successful. Please try again.
Root Cause
This response is the result of Everbridge not recognizing the username and/or password.
Solution
In this case, please follow the Forgot Username or Forgot Password processes. For more information, see EBS: How to Recover Your Everbridge Username and Reset Your Password.
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