EBS: 'Sorry, the page you’re looking for isn’t available' Error When Logging in to the Manager Portal

Problem:

When logging into the manager portal, the following error message occurs:

Sorry, the page you're looking for isn't available.

User-added image

Root Cause:

The URL or bookmark being used is incorrect. In the above example, the URL is manager.everbridge.net/logon which is invalid and does not exist.

Solution:

The correct URL to use is manager.everbridge.net/login. Replace the URL and any existing bookmark with the correct URL.
 

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