Problem:

When logging into the manager portal, the following error message occurs:

Sorry, the page you're looking for isn't available.

Root Cause:

The URL or bookmark being used is incorrect. In the above example, the URL is manager.everbridge.net/logon which is invalid and does not exist.

Solution:

The correct URL to use is manager.everbridge.net/login. Replace the URL and any existing bookmark with the correct URL.