Topic
How to unlock a locked Everbridge user account.
Description
A user can unlock a user account directly from the Manager Portal login page:
- From the Manager Portal login page, click on unlock your account
- Enter a username.
- Click Continue. An email will be sent to the registered email address with instructions to click on a link.
- Click on the link in the email
- Answer the security question
- Click Submit
- The user account is then unlocked
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