NC4: Clicking on the Everbridge Icon in NC4 Does not Display the Alert in the Everbridge Universe

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Problem:

Clicking on the Everbridge icon in NC4 does not display the alert in the Everbridge Universe.

Everbridge Icon in NC4

Root Cause:

The organization is not configured to display the alert on the Everbridge Universe.

Solution:

Contact Everbridge Technical Support.

 
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