Mobile: Unable to Submit a Request via the Everbridge Mobile Application (EMA)

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Problem:

Unable to submit a request via the Everbridge Mobile Application (EMA).

Answers:

There are a few reasons you may encounter difficulty submitting requests via the EMA.

  1. You cannot find the Requests page in the EMA. To find it, you must navigate to Feed > Events, click on the meatballs menu in the upper right, tap Requests, and tap on the request form you would like to submit. (See the GIF to the right.)
  2. You cannot find the right request form. If this is the case, the form may not be shared with you. Please contact your Organization Admin to share the form with you.
  3. You are looking for the wrong term. Request forms are always named Requests in the EMA, even if an Organization Admin has changed the name to something else (e.g., Journals or Submissions).
 
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