EBS: Unable to Locate a Calendar Created in Contact Scheduling in Everbridge Suite

Problem:

A new calendar has been created in the Contact Scheduling, but it is not appearing on the list in the Calendars tab.

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Root Cause:

All new calendars are created as unpublished and inactive. When viewing the list of calendars in the tab filtering options are applied and the default setting is Active only.

Solution:

To locate created calendars that have not been published or are inactive, scroll down the page to the filter options and select view all.

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