EBS: Contacts Are Uploading Without Dynamic Locations in Everbridge Suite


Contacts are uploading without dynamic locations in Everbride Suite.

Root Cause:

The time zone was not included for contacts in dynamic location uploads.


Include the time zone in dynamic location uploads. For more information on formatting the time zone fields in a contact upload file, see knowledge base article 000063343 - EBS: How to Format the "Arrival Date and Time" for Dynamic Location Uploads in Everbridge Suite.

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