Topic
How to back-up organizational user data in Everbridge Suite.
Description
Everbridge recommends backing up users on a monthly basis. Maintaining this habit provides better opportunity for restoring users in the event they are deleted prematurely.
Follow the steps below to download a .CSV file containing current user data in an organization:
- Log in to the Everbridge Manager Portal and select your organization
- Select Settings > Access > Users
- Select the checkbox at the top of the list to select all users
- Click the Download button
For steps on downloading user role information, see knowledge article EBS: Downloading a Report That Shows What Users Are Assigned to Which Roles in an Everbridge Suite Organization.