EBS: How to Download a Report That Shows What Users Are Assigned to Which Roles in an Everbridge Suite Organization

Topic:

How to download a report that shows what users are assigned to which roles in an Everbridge Suite organization.

Description:

Only an account administrator or an organization administrator with access to user and role management can download role information. Follow the steps below to download role information:

Downloading Role Information
  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click the Access tab from the top of the page.
  3. Click the Roles sub-tab.
  4. Click on the Download button from the upper left of the page.
Downloaded Role Report

The downloaded report might show a role that has multiple users assigned to it as having only one assigned user. The image to the right is the downloaded role information for the organization pictured above.

Notice that Video SSO is the only user showing in the report, even though there are two more assigned users (John Smith and Jane Smith).

To show all of the assigned users, highlight the cell (D2 in the example), and deselect Wrap Text from the menu bar.

NOTE: Deselecting Wrap Text will also show all of the assigned groups for a role (column M in the report).

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