EBS: Everbridge Suite Notifications Sent to Post on Twitter Are Not Publishing

Problem:

Everbridge Notifications sent to post on Twitter are not publishing.

Root Cause:

Messages sent to post on Twitter that are over 280 characters long are truncated by Everbridge Suite.

Solution:

When creating a notification to publish on Twitter, keep the message length less than 280 characters.

NOTE: If a URL link is included in a notification meant to publish on Twitter, keep the message length less than 257 characters.

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