EBS: How to Delete Roles From a User or Organization in Everbridge Suite

Topic:

How do I delete roles from a user or Organization in Everbridge Suite?

Description:

Delete a Role from a User

To remove a role from a user, follow the steps below:

  1. Log in to the Manager Portal and select the desired Organization from the upper right-hand corner.
  2. From the Account level, click Users, or from the Organization level, navigate to Access > Users
    • NOTE: only users granted the User/Role Management permission can use the Access tab. 
  3. Click on the pencil icon for the desired user.
  4. Click the trash icon next to the desired role to delete.
    Delete Role from Contact Record.png
  5. Click Save.

Delete a Role from an Organization

Roles can only be deleted from an Organization if they aren't assigned to any users. Follow the steps below to delete the role from the Organization:

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click on the Access tab from the top of the page.
  3. Click on the Roles sub-tab.
  4. Mouse over the role desired to delete and click the trash icon.
    Delete Role from Organization.png
  5. Click Yes to confirm deletion.
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