Topic:
How can some contacts be excluded when a shape is used to select contacts for a notification in Everbridge Suite,
Description:
Yes. Contacts can be excluded from a shape selection in two ways:
- Excluding contacts by name or address.
- Excluding contacts with additional shapes.
Follow the sections below:
Excluding contacts by name or address
- Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
- Click on the Universe tab from the top of the page.
- From the Select Contacts dropdown menu, select Draw shapes.
- Draw the desired shape(s) to select contacts.
- From the Select Contacts dropdown menu, select Exclude Contacts.
- Select the desired filter and enter the search information. The following filters are available:
-
Full Name allows you to search contacts by their full or first name.
-
Street Address allows you to search contacts by their full or partial street address.
- Click on the magnifying glass icon to generate your search results.
- Select the contacts desired to exclude by selecting the corresponding check boxes.
- Click Exclude.
- Click New Notification from the upper right-hand corner to create a new notification with the selected contacts.
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Excluding contacts with additional shapes
- Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
- Click on the Universe tab from the top of the page.
- From the Select Contacts dropdown menu, select Draw shapes.
- Draw the desired shape(s) to select contacts.
- Draw another shape that covers the the area for contacts to be excluded.
- Click on You've selected x contact(s) from the top of the map.
- From the Selected Contacts pane, select the check box next to the shape containing the contacts desired to exclude.
- Under Type, select Exclude from the dropdown menu.
- Click on New Notification from the upper right-hand corner to create a new notification with the selected contacts.
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