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VCC: Why Don't Alerts Appear on the Visual Command Center (VCC) Map When Contacts Check in Using the Everbridge Mobile App (EMA)

Updated
Terry Branoff
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Question

Why don't contacts appear dynamically on the VCC (Visual Command Center)  map when contacts check in using the Everbridge Mobile App?

Answer

You will need to refresh the VCC map to visually see a contact check-in from the Everbridge Mobile App. Contacts are alertable once the data from a check-in is pushed to VCC through the Everbridge Mobile App.

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