Contact Tracing: What Protocols Are in Place to Account for Data Subject Requests (For Example, to Access and to Delete Accounts and or the Everbridge Contact Tracing Mobile App(s))?

Environment:

Apple iOS
Google Android

Question:

What protocols are in place to account for data subject requests (for example, to access and to delete Accounts and or the Everbridge Mobile App(s))?

Answer:

Mobile users may remove their Account from the Everbridge Mobile App for iOS/Android and from the Everbridge Contact Tracer App for iOS and/or delete/uninstall the Mobile app(s) from their device.

In general, existing Mobile, Manager Portal, REST API user authentications apply. JSON Web Token (JWT) token authentication is used between the proxy Member API and Contact Tracer back-end, as well as the Contract Tracer back-end and Manager Portal for reporting.

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