Environment

• Android
• iOS

Topic

How to delete Everbridge mobile apps from Android and iOS Devices, including:

• Everbridge Mobile App
• Everbridge 360 Mobile App
• ManageBridge
• Public Safety by Everbridge

Description

One of the most common fixes for problems with the different Everbridge mobile apps is to delete and then reinstall them on your mobile device.

Uninstalling and Reinstalling Android Apps

1. From the Settings screen, choose Apps (or "Application Manager" on some devices).
2. Tap on the name of the application you want to uninstall.
3. Optional steps to clear all Everbridge app data on your Android device: tap the CLEAR DATA option.
4. Tap the UNINSTALL option to remove the app from your device.
5. To reinstall the desired Everbridge application, search for "Everbridge" on the Google Play Store and download it again.

Deleting and Reinstalling iOS Apps

Taken in part from this support page; see here for additional iOS tips: http://www.iskysoft.com/article/delete-apps-from-iphone-or-ipod-touch.html

1. On the springboard, locate the app you want to delete.
2. Tap and hold down the icon of the application you want to delete. After a few seconds, your screen will start to "wiggle" and an X will appear next to each of the apps you've installed via the App Store.
3. Tap the X next to the icon of the app you want to remove. When prompted, select Delete.
4. To reinstall the desired Everbridge application, search for "Everbridge" in the Apple App Store and download it again.