Problem:
Incident notification is missing variable information on a notification sent from Visual Command Center (VCC).
Root Cause:
Data aggregation can take a significant amount of time when processing large datasets. VCC will process and send an incident communication rather than delay a notification.
The following VCC variables could be impacted:
- VCC: Nearest Asset
- VCC: Nearest Asset Distance
- VCC: Nearest Asset List
- VCC!: Attach Report
Solution:
Refresh the screen until the variable information shows up.
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