Contract Tracing: Once a User Self-Reports in the Mobile App, How Far Back Can Exposure Events Be Viewed?

Environment:

Apple iOS
Google Android

Question:

Once a user Self-Reports in the mobile app, how far back can exposure events be viewed?

Answer:

Once a user Self-Reports in the Everbridge Mobile App (on Android) or the Everbridge Contract Tracer App for iOS (on iOS), an Everbridge Administrator can see all exposure events caused by the Self-Reporter in the previous 14 days. These exposure events may be viewed in the Everbridge Manager Portal at the Organizational level by going to Reports > Quick Reports > Contact Tracing Report > View Report.

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