Contact Tracing: When the Self-Report Button for Contact Tracing Appears in Both iOS Mobile Apps (EVBG CT iOS and EVBG App iOS), Which Self-Report Button Should Be Used?

Environment:

Apple iOS

Question:

When the Self-Report button for Contact Tracing appears in both iOS Mobile Apps (EVBG CT iOS and EVBG App iOS), which Self-Report button should be used? Is there a difference in functionality?

Answer:

The Self-Report button appears in both the standalone Contact Tracer iOS app (EVBG CT iOS) and the Everbridge iOS App (EVBG App iOS). The difference in behaviors is as follows:
  • When Bluetooth Low Energy (BLE) Proximity Contact Tracing is enabled:
    • The Self-Report button in the EVBG CT iOS Mobile App will function as a proximity contact tracer (e.g., tracing BLE keys are uploaded to the Contact Tracing service.)
    • The Self-Report button in the EVBG App iOS will continue to function as a location-based contact tracer and not as a proximity contact tracer, i.e., no BLE key exchange will occur and no proximity-based exposure events will be triggered.
  • When Bluetooth Low Energy (BLE) Proximity Contact Tracing is NOT enabled, the Self-Report button in both the EVBG CT iOS Mobile App and in the EVBG App iOS will function as location-based contact tracers. That is, they will not function as proximity tracers, i.e., no BLE key exchange will occur and no proximity-based exposure events will be triggered.

Therefore, if you are using Proximity Contact Tracing, use the Self-Report button in the EVBG CT iOS. If your organization is not using Proximity Contact Tracing (i.e. BLE is disabled), then both buttons behave the same and either button may be used.

Note: Bluetooth Low Energy (BLE) Proximity Contact Tracing is enabled in the Everbridge Manager Portal under Settings > Everbridge Mobile App > Application Options > Contact Tracing > Enable Mobile App Bluetooth Proximity Tracing.



 
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.