Topic:

How an organization can request that contacts using the Everbridge Mobile app (EMA) respond to notifications with their location and other information.

Description:

Solicited messages come from contacts as responses to notifications.

When sending notifications to the Everbridge Mobile app, there are four settings that can be configured to collect a contact's location data as desired:

1. Request location: if selected, and if the contacts allow it, their locations will be sent by the device when they respond to the notification. A marker of each contact will appear on the map on the Universe tab.
2. Request additional information: if selected, the contact can send a reply to the Users can view the reply from the Universe tab.
3. Request image: if selected, the contact can send a photo. Users can view the photo from the Universe tab.
4. Enable Sharing Options: if selected, the contacts can forward this message to their extended network. Consider the message to decide whether to allow it to be forwarded or not. A weather or traffic alert would be a service to the network of contacts, but allowing proprietary information about an organization not recommended. If enabled, contacts can share the notification they receive via email, SMS, or Twitter.