Question:
What are the minimum internet connection requirements for using Safety Connection features in the Everbridge Mobile app (EMA)?
Answer:
The minimum Internet connection requirements for using Safety Connection features are as follows:
- There is no minimum internet connection requirement for an SOS notification to be triggered; as long as a contact's device is able to connect to the internet, the notification can be triggered.
- A mobile "2G" or higher connection will allow the location of an SOS notification to be captured and sent.
- A mobile high-bandwidth "4G" or "LTE" connection is recommended for capturing and sending video during an SOS notification.
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