Question

What are the minimum internet connection requirements for using Safety Connection features in the Everbridge Mobile app (EMA)?

Answer

The minimum Internet connection requirements for using Safety Connection features are as follows:

• There is no minimum internet connection requirement for an SOS notification to be triggered; as long as a contact's device is able to connect to the internet, the notification can be triggered.
• A mobile "2G" or higher connection will allow the location of an SOS notification to be captured and sent.
• A mobile high-bandwidth "4G" or "LTE" connection is recommended for capturing and sending video during an SOS notification.