Mobile: What Are the Minimum Internet Connection Requirements for Using Safety Connection Features in the Everbridge Mobile App (EMA)?

Question:

What are the minimum internet connection requirements for using Safety Connection features in the Everbridge Mobile app (EMA)?

Answer:

The minimum Internet connection requirements for using Safety Connection features are as follows:

  • There is no minimum internet connection requirement for an SOS notification to be triggered; as long as a contact's device is able to connect to the internet, the notification can be triggered.
  • A mobile "2G" or higher connection will allow the location of an SOS notification to be captured and sent.
  • A mobile high-bandwidth "4G" or "LTE" connection is recommended for capturing and sending video during an SOS notification.
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