Contact Tracing: Do iOS Users Need to Tap on the Notifications for the Everbridge Contract Tracer App for iOS (EVBG CT iOS) To Begin Gathering Proximity Data?

Environment:

Apple iOS

Question:

Do iOS users need to tap on the Notifications for the Everbridge Contract Tracer App for iOS (EVBG CT iOS) to begin gathering proximity data?

Answer:

If the Enable Enhanced Proximity Tracing feature is not enabled in the EVBG CT iOS app, then users will need to tap on the wakeup notification in order to ensure the app continues to capture the proximity between devices.

If the Enable Enhanced Proximity Tracing feature is enabled in the EVBG CT iOS app and the location services are set to Always allow, then users will no longer need to tap the wakeup notification to keep the app active. The app becomes active every time the app lights up, e.g., using iMessage to receive alerts from other services.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.