Mobile: Accessing the Member Portal From Your Mobile Phone Generates the Error 'Sorry, we are experiencing technical difficulties'


Accessing the member portal on your mobile phone generates the error:

Sorry, we are experiencing technical difficulties.

Root Cause:

The Mobile Push Alert delivery method is not enabled for the organization.


Ensure that the organization's delivery methods contain the Mobile Push Alert. For steps on enabling this delivery method, see knowledge base article Mobile: How to Enable the Everbridge Mobile App (EMA) As a Delivery Method for an Organization.

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