VCC: 401 Error 'You are not authenticated to view this page' Launching the Everbridge Resilience Insights Application (aka CEM Analytics)


When launching the Analytics application from the Administrator tab within Visual Command Center (VCC), you receive the following 401 error message:

You are not authenticated to view this page.

User-added image
User-added image

Root Cause:

Your web browser settings are preventing access.


  • Enable third-party cookies in your web browser.
  • Set allow JavaScript within your web browser.

You may need to work with your IT team to make changes to your web browser settings.

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