VCC: What Does the Yellow Lighting Bolt in the Upper Right-Hand Corner of Visual Command Center (VCC) Channels Mean?


What does the yellow lighting bolt in the upper right-hand corner of Visual Command Center (VCC) channels mean?

shows lightning bold in upper right of lower left window


The yellow lightning bolt indicates that updates to the channel are timing out due to a large amount of open incidents and/or alerts.

To resolve the lighting bolts, reduce the number of open incidents and acknowledge alerts. See Knowledge Base Article 000042094 - VCC: How to Acknowledge Multiple Alerts in Visual Command Center (VCC) for more information on acknowledge alerts.

If the lighting bolts persist, please contact Everbridge Technical Support.

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