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VCC: What Does the Yellow Lighting Bolt in the Upper Right-Hand Corner of Visual Command Center (VCC) Channels Mean?

Updated
Terry Branoff
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Question

What does the yellow lighting bolt in the upper right-hand corner of Visual Command Center (VCC) channels mean?

shows lightning bold in upper right of lower left window

 

Answer

The yellow lightning bolt indicates that updates to the channel are timing out due to a large amount of open incidents and/or alerts.

To resolve the lighting bolts, reduce the number of open incidents and acknowledge alerts. See knowledge article VCC: Acknowledging Multiple Alerts in Visual Command Center for more information on acknowledging alerts.

 

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