1. Everbridge
  2. Knowledge
  3. Everbridge 360™ (Everbridge Suite) - Organization
  4. Situational Awareness
  5. Visual Command Center (VCC)

VCC: Contacts Display for a Specific Location but Not in a Building on the Visual Command Center (VCC) Map

Updated
Diane McCoy
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Problem:

Contacts display for a specific location but not in a building on the Visual Command Center (VCC) map.

Root Cause:

By default, VCC will display the contacts at a location and not a building.

Solution:

Contact and building information can be displayed alongside one another with the steps below:

  1. Login to Visual Command Center.
  2. In the Operator Console, select Assets.
  3. Select Buildings in the Selected Items pane.
Contact at a Building Location

It is also possible to display building information only:

  1. Deselect Contacts on the Assets tab.
Building at Same Location
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