NC4: E Team - R9.8 Installation / Upgrade - Troubleshooting

Installation and Server Logs

Installation and server logs are often used to diagnose E Team problems. While the installation log file contains traces captured during the install, the server logs contain all of the E Team application traces.

• The "build.properties" file containing the values entered during the installation of E Team is located at \eTeamInc\eTeamWebApp\eteam.
• Installer.err and installer.log are located in the \eTeamInc\eTeamWebApp\installlog. After a successful installation, this error log should be empty.
• Check the installer.err for any errors that may have logged during the installation of E Team.
• The JBoss server.log file is located in
  \eTeamInc\eTeamWebApp\eteam\jboss\standalone\log.