NC4: E Team - R9.8 Installation / Upgrade - Troubleshooting

Installation and Server Logs

Installation and server logs are often used to diagnose E Team problems. While the installation log file contains traces captured during the install, the server logs contain all of the E Team application traces.

  • The "" file containing the values entered during the installation of E Team is located at \eTeamInc\eTeamWebApp\eteam.
  • Installer.err and installer.log are located in the \eTeamInc\eTeamWebApp\installlog. After a successful installation, this error log should be empty.
  • Check the installer.err for any errors that may have logged during the installation of E Team.
  • The JBoss server.log file is located in
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