NC4 - E Team - R9.8 Installation / Upgrade - Client / End User Environment

E Team is a browser-based application.

Minimum Hardware Requirements

• Intel I-5
• 4 Gb RAM
• 1280 x 720 monitor resolution
• Color monitor capable of 16-bit color

Software Requirements

• Microsoft® (Windows XP, Vista, Windows 7, Windows 10)
• Approved to operate with Microsoft Internet Explorer IE 9, 10, 11, Firefox 44+, Google Chrome 48+.

ARE running on Crystal Reports 2008 requires a workaround for Microsoft IE9. Please contact support@NC4.us for assistance.

Client Browser Settings

Privacy Setting

1. From your web browser, click Tools.
2. Under Tools, click Internet Options.
3. Under Internet Options, click on the Privacy
4. Under the Privacy tab, check the If the setting is on High or Maximum, reduce down to Medium High.

Browsing History Setting

1. From your web browser, click Tools.
2. Under Tools, click Internet Options.
3. Under Internet Options, click on the General
4. Under Browsing history, click on the Settings
5. Under Check for newer versions of stored pages, select Every time I visit the webpage.

Advanced Setting

1. From your web browser, click Tools.
2. Under Tools, click Internet Options.
3. Under Internet Options, click on the Advanced
4. Under the Advanced tab, ensure that the box for Java Runtime Environment has 4.2_08 or a later version selected.

Clients Using Microsoft XP with Service Pack 2 or Vista with Service Pack 1

Pop-up Blockers

1. From your web browser, click Tools.
2. Under Tools, click Pop-up Blocker.
3. Either turn the Pop-up Blocker to Off, or
4. When the Pop-up Blocker is turned On, set at “Medium: Block most automatic pop-ups”.

If you use an add-on toolbar that has a pop-up blocker feature, you must turn off the pop-up blocker.

Firewall

Windows XP Service Pack 2 and Vista Service Pack 1 automatically install a firewall as part of the normal installation process. In order for the E Team application to work properly and avoid conflicts with your company’s firewall, it is strongly recommended that this be turned off.

1. From your desktop, right click on Network Places, and then click on Properties.
2. From the options provided, right click on Local Area Connection, and then click on Properties.
3. Click on the Advanced
4. Under the Advanced tab, click on the Settings button for Windows
5. It is recommended that you turn the firewall setting to Off.

 Internet safety will be secured through your organization’s firewall system.