NC4 Risk Center - Available Settings within the App - ActivPoint User's Guide

Report My Position

ActivPoint leverages the position reporting capabilities of today’s smartphones to deliver position data to NC4 Risk Center. The Report My Position toggle, as shown in first image below, gives users the ability to enable or disable location reporting on the device.

  • When Report My Position is disabled, ActivPoint will continue to deliver alerts to the app user regarding nearby incidents and geofences. When disabled, it simply stops sending position updates to the organization’s ActivPoint administrator through NC4 Risk Center. 

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ActivPoint will send incident proximity alerts and geofence information to the device regardless of the Report My Position setting.

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Enable or disable position reporting and manual check-in button (iPhone) 

  • When Report My Position is enabled, ActivPoint will send position updates to the organization ActivPoint administrator through NC4 Risk Center. The frequency of position reporting is based on time elapsed and distance moved, and also on the proximity to an open incident. Devices in motion, near open incidents, and/or in Distress mode will report their positions more frequently.
  • The Manual Check In button, as shown above, below the Report My Position toggle, overrides the Report My Position setting and motion profile to send one immediate location update, allowing users to balance privacy and security according to their own preferences and situation. This button is only enabled when the Report My Position toggle is set to OFF.

Battery Conservation

In battery conservation mode, the app performs position updates, sends heartbeats, requests incident data with greatly decreased frequency when not in the foreground. This results in a significant reduction in battery consumption when the app is not actively being used.

The Battery Conservation slider, as shown following, allows the user to specify the battery life percentage at which the app should enter conservation mode. When the device power drops below the conservation threshold set, the frequency of position reporting is further reduced to slow power consumption.

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Battery conservation slider

Pause Button

A pause button is now available at the bottom of the app settings panel, as shown following, that allows the user to suspend all app functions without logging the user out of the application. This prevents the app from using phone resources, but allows for quick resumption of app functions immediately upon relaunch. When set to pause, the user will need to confirm that they want to pause ActivPoint. The third image following shows how the app will appear while in pause mode. Use the slider, to resume the app.

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ActivPoint pause button (iPhone)

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ActivPoint pause confirmation (iPhone)

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ActivPoint App in pause mode (iPhone)

Position-based Alerts

Personal Proximity Warnings

The Perimeter Alerts section in ActivPoint’s Setting panel lets users define their own alerting perimeters, as shown here, specifying the radius, in miles or kilometers, within which an incident will trigger an alert.

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Configuring alerting perimeters 

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ActivPoint does not need to be running in the foreground to deliver an alert. As long as the app is running in the background, the phone can be in stand-by or screen lock mode, and the relevant alert will be delivered as soon as a new incident occurs or as soon as the user moves into proximity of an incident or geofence.

Based on the user’s own proximity alert preferences, ActivPoint will deliver real-time, relevant NC4 Risk Center proximity alerts to the app user, as shown in the following. For example, setting the perimeter to 5 miles for a Moderate incident means that any incident of Moderate severity within five miles of the device’s current location will automatically trigger an ActivPoint alert to the device.

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Geofence Warnings

Your ActivPoint administrator can define Safe Zones and No-go Zones within NC4 Risk Center, as a means to keep you safe and situationally aware as you travel. If you exit a Safe Zone or enter a No-Go Zone, you will receive a geofence breach notification on your device, as shown below. The ActivPoint map helps you to safely navigate out of the No-Go Zone and/or back into the Safe Zone, as shown in second image below.

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Geofence breach notification

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Geofence breach shown on map

Distress Button

ActivPoint gives mobile users quick access to a Distress button, as shown here, for communicating a dangerous condition or emergency situation. To prevent accidental triggering of a distress signal, the Distress button has a 5-second confirmation countdown.

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Distress Button

If the user slides to confirm within 5 seconds, ActivPoint will send an immediate signal through NC4 Risk Center to your organization’s ActivPoint administrator(s). If the user does not slide to confirm, the signal is cancelled.

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