Visual Command Center: Feb 2022 Release Notes

Updated September 28, 2023 23:21

Diane McCoy

What's New in Visual Command Center?
Corrected Defects
Known Issues
Whats New in Everbridge University

What's New in Visual Command Center?

All these features are available at no additional cost to all CEM customers.

Additional Risk Event Subcategories

Additional Risk Event subcategories allow you to select more relevant alert settings for each CEM category and receive more relevant alerts. For example, in the Health/Disease category, you can now select Air Quality for an air pollution risk event. These new subcategories also allow for better alert rule configuration and greater customer control over alert rule configuration.
The following subcategories were added:

CEM Category	CEM Subcategory
Civil Unrest	Armed Clash Aviation Workers Strike Cargo Transportation Strike Civil Service Strike Energy Sector Strike Industrial Strike Medical Service Strike Mine Workers Strike Planned Strike Port Strike Public Transportation Strike
Conflict/War	Coup Military Operation
Crime	Bank Robbery Disturbance Office-Involved Shooting School Lockdown Stabbing
Hazmat/Fire	Biohazard Brushfire Electric Fire Emergency Response Explosive Materials Fumes Industrial Fire Maritime Fire Natural Gas Leak Oil/Fuel Spill Structure Fire Train Fire Vehicle Fire
Health/Disease	Air Quality Food Advisory Public Health Advisory Quarantine
Local Disaster	Building Collapse Dam Collapse Evacuation Mine Incident Partial Collapse State of Emergency Structure Collapse Tunnel Collapse Unsafe Structure
Natural Disaster	Atmospheric/Space
Other Security	Curfew Cyberattack Homeland Security Advisory Public Safety Advisory Stampede
Other Weather	Storm
Terrorism/Suspicious Activity	Bioterrorism/Chemical Terrorism Bomb Threat Insurgent Attack Radiological/Nuclear Device Terrorism Advisory Terrorist Attack
Transportation	Air Traffic Delay Aircraft Fire Aircraft Incident Airliner Crash Airport Closure Airspace Restriction Border Closure Bridge Collapse Emergency Landing Helicopter Crash Plane Crash Port Closure Public Transportation Disruption Rail Accident Roadway Closure Supply Chain Disruption Train Derailment Travel Advisory Vehicle Accident Waterway Closure
Utility/Infrastructure	Boil Water Advisory Drinking water Fuel Disruption Gas General Utility/Infrastructure Network Outage Power Production Stoppage Rolling Blackout Sewage Telecommunications Water Main Break

Related Documentation: Risk Intelligence Monitoring Center (RIMC) Guide

Corrected Defects

Product Area	Feature	Defect
Critical Events	Risk Events	Descriptions from alerts for user-created risk events did not automatically populate Critical Events launched from said alerts. Instead, it was defaulting to the risk event labels. Visual Command Center Winter 2021 - December 2021 Release Notes
Critical Events	Risk Events	In the VCC Travel feed, the United States country polygon overlapped with Mexico and Canada. This caused some Mexico and Canada travelers to appear in the United States travel feed.
Operator Console	COVID-19 Dashboard	The Total Recovered value is no longer being reported by Johns Hopkins University and was removed

Known Issues

Product Area	Feature	Issues
Incident Communications	Incident update	When a risk event source updates the description of an event, the value of the variable VCC: Alert Description does not always get updated.
Incident Communications	SOS Alerts	Users get an error when attempting to launch an incident from a mobile SOS alert.
Incident Communications	Scenarios - support limited	Scenarios cannot be auto launched or launched without an alert from a polygon.
Incident Communications	Delivery order	The One Time Custom delivery order is not fully supported in Visual Command Center. When using an incident template with this setting, users cannot edit the delivery order at launch time (as they can in Manager Portal). Visual Command Center will launch the incident using the default order in the template.
Admin Console	RIMC KML	Selecting a RIMC Group in RIMC KML and selecting Disabled or Enabled, does not disable or enable the RIMC group in the Operator Console. You must disable or enable the RIMC group in Feeds. From Admin Console, select Feeds. Expand Context. Navigate to the RIMC group you want to disable. Depending on your requirements, select Disabled or Enabled.

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