- What's New in Mass Notification Platform
- What's New in IT Alerting and Incident Communications
- Minor Improvements to Existing Features - Resident Connection - U.S.
- Known Issues in this Release
What's New in Mass Notification Platform
All features listed in this section are accessible in all products unless otherwise noted for a feature.
Resident Connection for State and Local Governments - United States
Local Government agencies within the United States that deliver life-safety communications have a new way to reach a higher proportion of their population.
Residence Connection is now integrated into Mass Notification and Incident Communications as a premium add-on feature, enabling organizations to access additionally verified and localized landline and VoIP phone contacts, including SMS and voice to mobile devices in their jurisdiction.
Within this release, users will see enhancements that include:
- Resident Connection integration with Incident Communications
- Improvements to Resident Connection - Mapping User Experience
- Advanced Search and Contact Filters - Updates to List of Fields (Last Modified On and Geocode Precision)
Resident Connection - United StatesEverbridge provides a national resident and business database available to all local public safety agencies for life-safety use that reduces reliance on opt-in records. Local government agencies need to maximize reach into their communities for life-safety critical events. Related Documentation: Resident Connection - United States Guide |
Integration with Incident Communications
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Improvements to the Mapping User ExperienceFor the Universe and Notification Map workflows:
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Advanced Search and Contact Filters - Updates to List of Fields (Last Modified On and Geocode Precision)Two new fields for Resident Connection are now available: Last Modified On and Geocode Precision. These fields are available for Advanced Search filters and Contact filters.
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What's New in IT Alerting and Incident Communications
Sync Group Lookup Properties ValuesYou can Export and Import your group lookup properties to/from a CSV file. Upon import, new properties are created, a list of values for the existing properties is updated, and group mapping is updated. |
Minor Improvements to Existing Features - Resident Connection - U.S.
Product Area |
Feature |
Improvement |
Benefits to you |
---|---|---|---|
Manager Portal |
Resident Connection - U.S. |
Changed the label name "Organization Contacts" to "Contacts". |
Changing the label name reduces confusion of what an "Organization Contact" is versus a "Contact". |
Manager Portal |
Resident Connection - U.S. |
Upgraded Universe Map capabilities. |
Upgraded Universe Map capabilities to leverage the integration of the Resident Connection database for faster and more targeted map-based notifications across Universe and Contact Map selections. |
Manager Portal |
Resident Connection - U.S. |
Ability to rename drawn polygon shapefile names. |
In the previous version, you were unable to rename drawn Shape1, Shape2, Shape3 default names. The only way you were able to rename drawn shapes was to save them in the Shape Library. Now, you can name the drawn shapes, save them, and retain those names. |
Manager Portal |
Resident Connection - U.S. |
Universe and Notification Contact Selection has been enhanced to support selecting both Organizational Contacts and Resident Connection Contacts in one integrated workflow. |
Updated Universe and Contact Selection provide users with faster access to all contacts for life-safety critical communications. |
Known Issues in this Release
Product Area |
Feature |
Known Issue |
---|---|---|
Mass Notification Platform |
Resident Connection - U.S. |
Dynamic Location is not supported when Resident Connection - United States is enabled. |
Mass Notification Platform |
Resident Connection - U.S. |
Custom Filter for Roles - MN Dispatcher and Incident Operator are currently not supported. This will be supported in Resident Connection - U.S.(Q2-2022). |
Mass Notification Platform |
Resident Connection - U.S. |
Selecting and Sending Notifications to Resident Connection customers via ManageBridge is not supported. This will be supported in Resident Connection - U.S.(Q2-2022). |
Mass Notification Platform |
Resident Connection - U.S. |
SMART Weather Inbound Automated NWS Alerts via polygon selecting both Organizational Contacts and Resident Connection Contacts is not supported. This will be supported in Resident Connection - U.S. (Q2-2022). |
Mass Notification Platform |
Resident Connection - U.S. |
Universe widget support with Resident Connection - U.S. for the following Universe widgets are not supported in this release:
This will be supported in Resident Connection - U.S. (Q2-2022). |
Mass Notification Platform |
Resident Connection - U.S. |
IPAWS notifications sent with a boundary polygon will error if sent with a polygon over 100 points for WEA or 200 points for EAS. |
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