- What's New in Mass Notification Platform
- What's New in Travel Protector
- Minor Improvements to Existing Features - All Products
- Defects Corrected in this Release - All Products
- What's New on the EBU YouTube Channel
What's New in Mass Notification Platform
All features listed in this section are accessible in all products unless otherwise noted for a feature.
API Access Key TabThe "API Users" tab found at the Account Level under the Users tab has been renamed "API Access Key" to reduce confusion surrounding its intended purpose.This change is available at no additional cost and doesn't impact any preexisting settings. Related Documentation: Account Administrator Guide |
Event Logs for API Access Key tabAccount Administrators will be able to see changes made under the API Access Key tab in the Event Log report, allowing them to track and troubleshoot any changes made to API Access Keys. They will be able to see:
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Usability Improvement for Role Assignment ProcessWhen attempting to save a user without first assigning a role, the operator will now be prompted to confirm that this was their intent before proceeding. This also accompanies a new Role Information section that aims to reduce any confusion.Note that the Organization Administrator is restricted from deleting the default role of cross-Organizational users. The aligned default role auto-setting rule is applied for both Account-level and Organization-level users.
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What's New in Travel Protector
Custom Travel ReportsTravel Protector users can now define, run and save custom reports for any travel information based on the traveler, segment, and itinerary information. This allows travel managers, GSOC, or anyone else managing the travelers' duty of care to generate reports based on different sets of conditions.
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Schedule Custom Travel ReportsTravel Protector customers can now set schedules for sending custom travel reports to a list of email addresses using a specific recurrence. Scheduling options include Daily, Weekly, or Monthly, and can accommodate up to 100 schedules at a time. There's no user email address limit, but users must have the appropriate permissions in the Organization for contacts to receive the report. |
Minor Improvements to Existing Features
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Product Area |
Feature |
Improvement |
Benefits |
|---|---|---|---|
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Contacts |
Geocoding | If Bing does not return the same coordinates as the ones provided by the user, the latter will be used instead of Bing's coordinates. | Provides more accurate geocoding for customers providing their address coordinates. |
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Notifications and Incidents |
CSV Upload |
When Contacts are selected via CSV upload during the launch of a Notification, an error report (with a reason for failure) will be generated for Contacts that were not added due to an error in processing. |
Operators can make the necessary corrections and re-upload the file. |
Defects Corrected in this Release - All Products
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Product Area |
Feature |
Defect (Fixes to be released on February 15th) |
Case Numbers |
|---|---|---|---|
|
Contacts |
Upload | Contact Upload Files not showing Custom Fields. |
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Contacts |
Upload | Unable to retrieve Contact Upload. |
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Incidents |
Incident Notifications |
Incident Notification was not sent to Incident subscribers as expected. |
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| Incidents | Email Delivery Method | Value of the Incident Variable is not displayed in the Email modality if the Variable Name contains double space. |
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| Notifications and Incidents | Custom Email Delivery Method | When “Custom Email” is disabled in the Org Settings, the Email modality still shows the custom email content if the notification is launched from an existing template that has custom email content configured. |
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| Assets | Upload | Asset upload is duplicated when sending two different files. |
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| Reports | Custom Report | Records were duplicated when exporting Custom report to CSV or PDF. |
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| Contacts | Uploads | Contact Upload file got stuck on Queuing for more than 24 hours |
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| On Call Scheduling | Preview and Override | The escalation time between two staffing layers is incorrect in the “Preview and Override” section if the name of the first layer is same as the name of an expired layer. |
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| Reports | Custom Report | No email received when exporting a custom report to Excel or PDF. |
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| Everbridge Univeristy | User Profile | Everbridge University users are being mapped to new departments via the Everbridge API when changes to their Manager Portal profile are made. |
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What's New on the EBU YouTube Channel
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Name |
Description |
Duration |
Status |
|---|---|---|---|
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Logging in with Single Sign-On (SSO) | Everbridge Mobile App |
The Everbridge Mobile Application integrates with your Organization's Single Sign-On which allows you to quickly and easily log in for safety alerts. In this tutorial, you will learn how to log into your Organization using Single Sign-On from the Everbridge Mobile Application. | 2:22 | New |
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