ManageBridge and Everbridge Mobile App (EMA): May 2022 Release Notes

Updated September 28, 2023 23:22

Diane McCoy

What's New in Everbridge Mobile App
Minor Improvements
Defects Corrected in this Release

What's New in Everbridge Mobile App

Safety Connection - SOS Map Enhancement

Users can now manually reposition their location pin on the map, when launching an SOS. A toggle switch has been added within the Safety Settings of the app to enable or disable this feature. If the feature is disabled the device detected location is sent by default.
User-added image

With this enhancement, if the device detected default location is not accurate when triggering an SOS, the user can manually adjust the pin on the map.

This feature is available at no extra cost to all customers using Safety Connection.

Remote Wipe

Users can clear chat data from Everbridge Mobile App by clicking the "wipe" option in the Manager Portal. After the wipe is completed the user will be logged out of the device.

Users can clear any previous chat or closed incident chat history.

The Remove Wipe features are available at no additional cost to all customers.

Minor Improvements

Product Area	Feature	Improvement	Benefits to you
Everbridge Mobile App	Safety Connection	A new button type. "Hyperlink" has been implemented in the Manager Portal. On the Everbridge Mobile App, this button will display alongside the Safety buttons, and on click, will open the specified URL in the device's default browser.	Enables linking a specific URL to a safety button for quick launch.
Everbridge Mobile App	Accessibility Enhancements	Color contrast ratios of screens and text sizes have been fixed on various screens	Better app experience for users with accessibility needs.

Defects Corrected in this Release

Product Area	Feature	Defect	Case Numbers
Everbridge Mobile App	Incident	Unable to add document/photo to task on an iPad.	221074786
Everbridge Mobile App	SOS	SOS video goes black when iOS devices screen times out.	221062472
Everbridge Mobile App	Safety Connection	Unable to change Safe Corridor Duration in EMA.	211039503
Everbridge Mobile App	Incident	Unable to join live chat from Incident.	211055367

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