- What's New in Mass Notification Platform
- What's New in Travel Protector
- Minor Improvements to Existing Features - All Products
- Defects Corrected in this Release - All Products
What's New in Mass Notification Platform
All features listed in this section are accessible in all products unless otherwise noted for a feature.
Dashboard Auto-Refresh CounterA counter has been added to the Dashboard auto-refresh feature, allowing the user to see exactly how long until the next refresh occurs (in 120-second intervals). |
New Notification Language: HebrewNotifications can now be sent to Contacts in Hebrew, allowing recipients to take specific action and respond in their native or preferred language.This enhancement comes at no additional cost and won't affect preexisting configurations. Release Date: December 14th Related Documentation: Supported Languages in Everbridge Suite |
New Google Auto-Translate Language: UkrainianGoogle Auto-Translate now supports Ukrainian, making it easier for native or preferred speakers to understand the scenarios they receive.This enhancement comes at no additional cost. To configure, users must first create a corresponding scenario. Refer to the documentation below for configuration steps. Release Date: December 14th Related Documentation: Organization Administrator Guide, Supported Languages in Everbridge Suite |
What's New in Travel Protector
Create Booking Alerts by CountriesTravel Managers can now configure a set of rules to alert when travelers book a trip to specific countries. Rules can be defined either by Country Risk Ratings or by specified countries.
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Configure Booking Alerts to Automatically Close IncidentsWhen configuring Booking Alerts, you can specify, per Booking Alert, whether the Incidents should automatically close after a successful launch. If multiple Incidents were sent for a single Booking Alert, the configuration applies to all Incidents |
Configure Pre-Trip Country Reports to Automatically Close IncidentsWhen configuring Pre-Trip Country Reports, you will now be able to specify, per country, whether the pre-trip advisory Incidents should automatically close after a successful launch.This feature is available to all Travel Protector customers at no additional cost. By default, all Incidents will be automatically closed after a successful launch. Release Date: December 14th Related Documentation: Travel Protector User Guide |
Customizable Full-Trip Country Report ContentOrganization and Incident Administrators can now fully replace any country's Everbridge RIMC background intelligence data. The default Everbridge header and footer can also be hidden, now. A link to this content will be included in the message sent to the traveler.This enhancement is free for all Travel Protector customers and won't affect any preexisting settings. Release Date: December 14th Related Documentation: Travel Protector User Guide |
Traveler Information Included in Pre-Trip Country Report MessagesSee traveler information in the default message added to the pre-trip country report custom message. The default message now includes:
This will be available to all Travel Protector customers at no additional cost. It won't affect any preexisting settings. Release Date: December 14th Related Documentation: Travel Protector User Guide |
Download Itinerary DetailsOrganization and Incident Administrators can retrieve the details of a specific Itinerary from the Travel Itinerary Audit page in .json format. Details include the Payload received from the Travel Data Feed, Itineraries REST API, or Itinerary Importer. This is helpful for instances where an Itinerary is ingested and data doesn't t look right - you can now troubleshoot by looking at the information sent to Everbridge Suite to create the Itinerary.This feature is available without any additional cost to all Everbridge Travel Protector and Safety Connection customers using the Travel Data Feed, Itineraries REST APIs or Itinerary Importer. |
Minor Improvements to Existing Features
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Product Area |
Feature |
Improvement |
Benefit(s) to You |
|---|---|---|---|
| Incident Communications | SMS Field | Users can now enter an unlimited number of characters for the custom SMS field for Incident Templates and when launching Incidents. |
Users can now enter an unlimited number of characters; however, during launch, the message will be truncated to deliver only the allowed number of characters via SMS. This allows users to now use variables that have long names as tokens in the SMS field and not have these long names pose as a restriction to the number of characters that can be entered. |
| Incident Communications | IPAWS | Spanish characters are now supported. |
Spanish characters can now be allowed in the following IPAWS fields in the Notifications and Incidents forms:
The following characters are allowed - á à è é ì í ò ó ù ú Á É Í Ó Ú |
| Travel Protector | Travel Itinerary API | Support for PST and EST Time Zones for Travel Itinerary API | When loading an itinerary using the Travel Itinerary REST API or the Itinerary Importer, you can now enter PST and EST time zones for Air and Train Arrival or Departure times, Hotel Check-in or Check-out times, and Car pickup or drop-off times. |
| Travel Protector | Travel Itinerary API | Removes randomness when multiple contacts are considered match candidates. |
During Contact Matching, when multiple identical contacts are potential candidates for matching, priority is not given to the Temporary Travelers contact type. Record types priority order for Contact Matching are Employee, Custom record types by alphabetical order (case insensitive), then Temporary Traveler. |
| Travel Protector | Booking Alerts and Pre-Trip Country Reports | Support XK for Kosovo country code. | Kosovo country code has been adjusted to "XK" to align with RIMC. |
| Publishing Options | Web Widget | Added more Broadcast Duration options. | Custom Broadcast Duration options now include two months, three months, six months, nine months, and twelve months. |
Defects Corrected in this Release - All Products
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Product Area |
Feature |
Defect |
Case Numbers |
|---|---|---|---|
| Incident Communications | Operator Confirmation | The values for External ID and First Attempt Time columns overlap in the Operator Confirmation screen if the External ID contains a long text. |
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| Incident Communications | Custom message - Email, Everbridge Mobile App | If the content in the custom Email, Everbridge Mobile App field is deleted using the Clear All icon, then this field does not show as Required during launch. |
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| Custom Reports | Notifications |
System error is displayed if the date range provided for the report is incorrect. |
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| On-Call Scheduling | Staffing Layer | Group Manager is unable to edit the Staffing Layer of a Calendar that is created by copying an existing Calendar. |
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| On-Call Scheduling | Audit Logs | Audit Log records prior to August 10th display the incorrect date for modifications to Unavailability. |
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